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This Privacy Policy explains how LC Holdings Global Ltd, trading as 99pence Design ("99pence Design", "we", "us" or "our") collects, uses, stores and protects personal information when you visit our website, contact us, request a quotation, purchase services, or take part in our reseller, affiliate or partner programmes.

This policy should be read alongside our Terms & Conditions and any additional privacy information provided when you use a particular service.

1. Who We Are

99pence Design is operated by LC Holdings Global Ltd.

For privacy enquiries, requests or complaints, contact us at hello@99pencedesign.online..

Website: www.99pencedesign.online.

2. Information We May Collect?

We may collect personal information that you provide directly to us or that is generated when you use our website and services.

• Name, business name and job title

•Email address, telephone number and contact details

•Billing and invoicing information

• Information supplied through contact, quotation, application or referral forms

• Project briefs, website content, branding materials and files you provide to us

• Domain, hosting, email and technical information needed to deliver agreed services

• Information relating to reseller, affiliate or partner applications and accounts

• Communications with us, including email and support correspondence

• Website usage information such as IP address, browser/device information and pages visited where collected by our website tools

•Marketing preferences and consent choices

3. How We Collect Information

We may collect information when you contact us, complete a website form, request a quotation, purchase a service, become a customer, apply to become a reseller, affiliate or partner, communicate with our team, or otherwise provide information to us.

We may also receive limited technical or usage information through cookies, analytics tools, hosting systems and other website technologies.

4. How We Use Personal Information

We may use personal information to:

• Respond to enquiries and prepare quotations

• Set up and manage customer projects

• Design and deliver websites, branding, marketing and other agreed services

• Process orders, payments, invoices and account administration

• Register or connect domains, hosting, email or other third-party services where requested

• Communicate about projects, support, renewals and service updates

• Manage reseller, affiliate and partner applications, referrals and commissions

• Improve our website, services, customer experience and internal processes

• Protect our business, systems and users against misuse, fraud or security threats

• Comply with legal, regulatory, tax, accounting or record-keeping obligations

• Send marketing communications where permitted and in accordance with your preferences

5. Our Legal Bases for Processing

Where applicable data-protection law requires a legal basis, we may process personal information because it is necessary to perform a contract or take steps requested before entering a contract; because we have a legitimate business interest that is not overridden by your rights; because you have given consent; or because processing is necessary to comply with a legal obligation.

Where we rely on consent, you may withdraw that consent at any time, although this will not affect processing already carried out lawfully.

6. Contact Forms, Quotations & Enquiries

When you submit an enquiry, quotation request or other form, we use the information provided to respond to you, understand your requirements and, where appropriate, prepare or administer a service.

Please avoid submitting sensitive personal information unless it is genuinely necessary for the service requested.

7. Customers & Project Information

When you become a customer, we may retain information needed to manage your project and business relationship. This may include contact details, project specifications, approvals, correspondence, invoices, supplied content and records of services delivered.

If you provide personal information about another person for a project, you should ensure you have an appropriate basis or permission to provide it to us.

8. Payments & Billing

Payment processing may be handled by banks, payment processors or other third-party providers. We may receive transaction and payment-status information, but we do not necessarily receive or store full payment-card details.

Payment providers process information under their own privacy policies and security arrangements.

9. Resellers, Affiliates & Partners

If you apply for or participate in a 99pence Design reseller, affiliate or partner programme, we may process information needed to assess your application, establish your account or territory, provide programme materials, track referrals, calculate commissions, communicate with you and administer the business relationship.

Additional terms or privacy information may apply to particular partner programmes.

10. Cookies

Our website may use cookies or similar technologies to make the website function, remember preferences, understand how visitors use the site, improve performance and support advertising or marketing activities where applicable.

Some cookies may be essential for website operation. Non-essential cookies should be used in accordance with applicable consent requirements.

You can usually control cookies through your browser settings and, where provided, our cookie consent controls.

11.Analytics

We may use website analytics services to understand matters such as visitor numbers, traffic sources, pages viewed, device/browser information and general website performance.

Analytics information helps us improve the website and understand how our services are discovered and used. Where required, non-essential analytics will be subject to appropriate consent choices.

12. Advertising & Marketing Technology

We may use advertising or marketing tools to measure campaign performance, understand how visitors interact with our website, or show relevant advertising, where permitted.

Advertising platforms and social-media providers may process information under their own privacy policies. Where cookies or similar technologies require consent, they should not be activated until the required consent has been obtained.

13. Marketing Communications

Where permitted, we may contact you about 99pence Design services, offers, updates or relevant business opportunities.

You can ask us to stop sending direct marketing at any time by using an unsubscribe option where available or by emailing hello@99pencedesign.online.

Service-related communications, such as messages needed to manage an active project or account, are not necessarily marketing communications.

14.Social Media

If you interact with 99pence Design through social-media platforms, both we and the relevant platform may process information relating to that interaction.

Social-media platforms operate independently and have their own privacy policies, account settings and data practices.

15. Third-Party Service Providers

We may share information with trusted service providers where reasonably necessary to operate our business or deliver services.

• Website hosting and domain providers

• Business email and cloud-storage providers

• Payment and banking providers

• Website developers, designers, contractors and technical support providers

• Analytics, advertising and social-media platforms

• Software, CRM and project-management providers

• Company-formation or business-service providers where requested

• Professional advisers such as accountants, legal advisers or insurers where necessary

16. Third-Party Websites & Links

Our website may contain links to websites, services or platforms operated by third parties. We are not responsible for the privacy practices of independent third-party websites.

We recommend reviewing the privacy policy of any external service before providing personal information.

17. International Data Transfers

Some suppliers, platforms or service providers may process information in countries different from the country in which you are located or in which LC Holdings Global Ltd is established.

Where applicable law requires safeguards for international transfers, we will take reasonable steps to use appropriate contractual, legal or other recognised safeguards.

18. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and project records, handling disputes and meeting legal, accounting or tax obligations.

Different categories of information may therefore be retained for different periods.

19.Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system, internet transmission or electronic storage method can be guaranteed to be completely secure.

20. Your Data-Protection Rights

Depending on the law that applies to you, you may have rights in relation to your personal information, which can include:

• Requesting access to personal information we hold about you

• Requesting correction of inaccurate or incomplete information

• Requesting deletion of information in certain circumstances

• Requesting restriction of processing in certain circumstances

• Objecting to certain processing, including some direct marketing

• Withdrawing consent where processing is based on consent

• Requesting transfer or portability of certain information where applicable

• Making a complaint to the relevant data-protection supervisory authority

21. Exercising Your Rights

To make a privacy request, email hello@99pencedesign.online and clearly describe what you are requesting.

We may need to verify your identity before acting on certain requests. Your rights may be subject to legal limitations or exemptions depending on the applicable law.

22.Children's Privacy

Our website and business services are not intended to collect personal information from children without an appropriate lawful basis or parental/guardian involvement where required.

If you believe a child has provided personal information to us inappropriately, please contact us.

23.Business Transfers

If LC Holdings Global Ltd or part of its business is reorganised, sold, merged or transferred, relevant business records and personal information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality safeguards.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website technologies, suppliers or legal requirements.

The latest version should be published on this page with the updated revision date.

25. Contact Us

For questions about this Privacy Policy, how we use personal information, or to exercise a privacy right, contact:

99pence Design

Operated by LC Holdings Global Ltd

Email: hello@99pencedesign.online

Website: www.99pencedesign.online